Telehealth Compliance: Avoid Penalties, Protect Your Practice

As the telehealth landscape continues to evolve, healthcare providers face a complex web of regulatory updates, billing nuances, and documentation challenges. With CMS and commercial payers modifying telehealth rules through and beyond 2025, compliance missteps can now lead to audits, denials, and costly penalties.

In this practical and timely webinar, healthcare attorney and regulatory expert Osato F. Chitou explains what providers need to know to maintain compliance, safeguard their practice, and deliver care effectively across state lines.

This comprehensive webinar will help providers navigate the evolving telehealth compliance landscape with clarity and confidence. Attendees will gain practical insights into avoiding billing errors by mastering the new 2025 CMS coding rules, ensuring compliance with both federal and state licensure laws when providing care across state lines, and adhering to Medicare, Medicaid, and commercial payer guidelines.

The session will also cover essential practices for obtaining patient consent, safeguarding personal health information, and avoiding technology pitfalls that can lead to penalties. With guidance from healthcare compliance attorney Osato F. Chitou, participants will leave equipped to streamline telehealth delivery, protect their practice, and continue providing high-quality virtual care with peace of mind.

Webinar Objectives

Attendees of this webinar will understand:

• How to steer clear of costly errors due to new 2025 telehealth coding rules
• Avert audits due to problematic documentation requirements
• Master qualifying conditions for Medicare telehealth reimbursement
• Compliantly provide care across state lines (without audit worries)
• Uncover how to more easily comply with general telehealth licensure rules
• Comply with CMS–qualifying originating site directives
• Abide by complex commercial coverage criteria more easily
• Meet telehealth consent mandates with easy-to-employ tactics
• Block common technology screwups and massive violation penalties

Webinar Agenda

Errors related to your practice’s Medicare telehealth compliance, (even accidental ones), may result in overpayments and enforcement actions, that can significantly impact your bottom line.

Webinar Highlights

• 2025 CMS telehealth reimbursement updates — what changes and when
• Medicaid & commercial payer policies by state: what to watch
• How to confidently handle cross-state licensure requirements
• Real-world tactics for patient consent and documentation
• Protecting your practice from audit triggers and OCR violations
• Billing & coding insights for Medicare Advantage, Medicaid, and private payers
• Accessibility considerations for patients with disabilities or limited English proficiency
• Telehealth best practices for rural populations and behavioral health

Who Should Attend

Practice Managers, Medical Managers, Health Information Technology Practice Managers, Office Billers/Coders